United Kingdom 
Republic of Ireland 
Polska 
România 
Republica Moldova 
Российская Федерация 
Украина 
Республика Беларусь 
Литва 
Латвия 
Эстония 
Deutschland 
Schweiz 
Österreich 
Lichtenstein 
Belgien 
Luxemburg 
Magyarország 
Česká republika 
Slovenská republika. 
España 
Italia 
Bulgaria 
ЯзыкPartnerships
Freightlink is working with a number of key strategic partners to enhance the service we are able to provide to our customers.
Key Benefits
Experience
We provide a customer journey like no other. Smooth, seamless transactions at all times.
Booking Data Exchange
Direct links into suppliers systems. Bookings made via EDI.
European Links
Connecting over 50 countries, across more than 1000 different ferry routes.
Forward Thinking
We always look to innovate and make sure the decisions we make have a positive impact on our customers.
Connections
Relationships and partners are key to developing in the freight ferry industry. We pride ourselves on ours.
Exclusivities
Products and processes that are only available through Freightlink.
Advanced Technology
For years we have been the first to make a move, and from this we own one of the powerful ferry booking systems.
Familiarity
All accounts get a dedicated account manager available at the critical times. Never be a number.
Expand Networks
One of our partners, could be your next partner. Talk to us about who we work with, you never know what you could get out of it.
They were really helpful.
Totul este rapid si sigur, de fiecare data cand fac o rezervare
It continues to work perfectly even with the newly introduced customs procedures 👍
PROFESSIONALISM
Best price, easy booking. Staff are really helpful and friendly. Special thanks to Yanislav Ivanov, problem was sorted very quick and in the best way!
Very good Still waiting for a port pass ??????
Very easy to book and the staff are really helpful and friendly.
We are often on waiting list.
Os adoro. Es un placer hacer reservas con vosotros. I simply love you guys. It's a pleasure to make bookings over here.
Mui bien, e pasado todo. Gracias
Hello, actually it isn‘t really clear for the success of the booking. I‘ve booked a ferry for the first time for a truck and now I‘m thinking about the „Hafenpass/passport for the port“. Then I decided to contact the chat for some help. Ana Nikitina answered me really fast and sorted it out without any issues Great service Best regards
Always a great and efficient service from the team at Freightlink, the account website is easy to navigate and any problems they team are there until late to help
Fast bookings! Prompt Service!
Great and friendly platform which allows you to prepare your next booking. Excellent customer service, our Account Manager Yanislav is always there when we need something.
I recommend. Nice service
Excellent customer support as always! Working with Freightlink is a pleasure!
The team was incredibly helpful and very informative and fast at responding. Jana was amazing and helped answer all of my questions. The only thing that could have been better would have been adding the ability to book single cabins when making the bookings.
Wery quick, thank you!
Really helpful team!
Your web page was really difficult to navigate, I gave up and was going to find another company but my wife called yous and spoke with a man called Daniel, he was sooo helpful, he even tried to work out your website and he had to get advice from someone else, he stayed behind after his finishing time by 30 minutes to help, I opened an account with you but if next time I go to book with yous it is still as complicated I'll find another company, you owe a big thanks to Daniel , my rating below is only based on what Daniel did
Lots of experience within the company With now the added experience of customs
Very helpful staff on the phone. Very patient band tried hard to get the crossing I needed b
foarte rapid ok
Всё отлично.
Booking good but expensive
Great service!! very friendly staff
Customer service is spot on! Always there at the end of the phone when you need them. Great value, easy to understand website and we would not go anywhere else to book our ferries, thank you very much.
Easy to book and better price
Sean è il nostro referente in lingua italiana: molto preparato e sempre disponibile, ottimo servizio al cliente. Facilità di utilizzo del sito web in totale autonomia. Consigliatissimo.
Very good 1111
Very helpful people!!!
very good service, I always use Freight link
Easy booking and advise re export documents and stenaline forms, from Ivan and the team (also had advise from the sister company customsLink who were also very helpful). We had to re-arrange booking which was no problem. All very helpful. Will be booking through them again.
Perfect respons
very good and fast service
Very fast and easy booking.
All perfect, quickly and easily.
excellent customer service from georgina who sorted out our problems at 10pm in time for us to catch our ferry.
Good Service. Flexible.
Just as always! Perfect, fast service. Thank you!
Weiter So Selbst bei einem Nicht erscheinen oder einer fehl Buchung wurde nach einer Kundenorientierte Lösung Gesucht und auch immer Gefunden.
Yani is the best!
Pan Łukasz jest profesjonalnym opiekunem Klienta
Ease of use 24/7
An incredible fast service by Georgiana P who sorted out my change of booking and port pass in less then 5 minutes late on a Friday evening. Well done
Quick and easy way to proceed any booking
Nice People
The trip out of Dover was a good startup the trip Meal on the boat was good
Много благодаря на целия ви екип. Удоволствие е да се работи с Вас. Фирма МКМ КИРЧЕВ ТРАНС ЕООД Излазва сърдечни благодарности за вашият професионализъм.
Very convenient site, good deals. Thank you
Really helpful staff...thank you. You do need to adjust the on line system to allow booking a ferry without Port Access Pass. I paid for one to enable booking outward and told by Dover they have not been using them since June /July! Manually booked a return with your office help without having to buy a dock access pass
A relatively short time to get through to speak with an actual person! Then a very positive response and I received the information I needed via email within minutes. Fantastic service.
Always can an immediate response around the clock, Sadie and her colleagues change my bookings at short notice if I have been delayed or route has changed as I am always on road. Would 💯 recommend using frieghtlink
This is there first time that I have needed to use Freight link. I'm booking a tour for a band on a trip to Europe and having discovered that we now need to travel as freight and not as we used to was a worrying process. Having contacted Freightlink they have been very supportive and friendly and more to the point contactable.
Very good company
Very helpful, knowledgeable and friendly service
Maximálisan elégedett voltam. Nagyon barátságos kiszolgálásban volt részem.
Perfect Service
Polska obsługa na wysokim poziomie, miła i pomocna. Polecam.
reliable and good solution
Our first port of call for any ferrys we make require. The staff are extremely helpful and have always gone out of their way to make sure we get what we want. Dealt with them for several years know and they have always delivered. We once had an abnormal load stuck in France and they managed to source a ferry for us to get it home. Great service.
Freightlink as always a pleasure to work with, great response times, and support if ever needed, its hassle free, quick and the bonus of a fantastic customer service team, who are there working late into evening, its a super reassurance, to have that support, and keeps our company moving in the right direction. Its a one stop shop for commercial ferry services, and one we appriciate.
Gyors és kedves, segítőkész csapat.
Very quick, responsive and helpful.
without a doubt freight links customer service is above and beyond our expectation we would have no jesitation in recomending their service to anyone
Great service, booking was easy and fast, even though being done on a mobile phone in a hurry. I got lower price than what I'd have to pay on aferry - which I used till now.
Leider ist es zu keiner Buchung gekommen dennoch hatte ich immer einen Ansprechpartner der alles versucht hat.
Brilliant service. Nothing too much trouble.
Great company to deal with. Yani helped me calmly yet very effectively. It made the whole process of booking and Brexit a lot easier than expected. Thanks and I will use their service again.
Jestem pod wrażeniem nie spodziewałem się takiej obsługi.
Gyors, pontos.
Very good customer service team
perfect servise, mr. Yanislav is awesome, salute him !
Made a call, they sent an e mail with all the information we needed. Account up & running in minutes. Easy to use, clear straightforward dashboard. 👍
Helpful in all aspects of booking/reservations.
Very helpful
exselent company
Excellent, courteous, reassuring and professional customer service from Patrick Stefanescu this afternoon. Thank you Patrick.
..it comes with such sadness that we no longer can use this fantastic company to gain access to the EU given the problems since the UK left the EU, for us it has become not cost affective plus time consuming given we are such a small company. I would highly recommend Freightlink Solutions 💯 for any company who works within the EU and beyond.
All went as you want to . Good customer service .
Phil Extremely grateful for your helpfulness and guidance of the system and procedures. Will definitely be using you and the system for all my Freight requirements in the future.
I can’t recommend this company enough
Can't belief how quickly Phil answered my query - very impressive. David @ Second City Couriers Ltd
As a first-time user, I was amazed at the quality of the customer service. I got updated over the phone every couple of hours about the available capacity on the ferryboat. A plan "B" was provided and prepared in case there were no vacancies on the boat of my choosing, but it never got to that. Yanislav Ivanov is extremely polite and competent. I would definitely use the services of Freightlink Solutions Ltd. next time I am in need of a boat for my trucks!
Thanks for your help. Very good service
With a tricky booking and mounting paperwork problems freightlink and lukasz in particular rose to the challenge,going above and beyond on my behalf time and again Many thanks for your patience and persistence
Always friendly and wolkig with much engagement. Always looking for the best trips Every time an open ear for the customers. I live to work with freightlink
Great service. Thanks
I am very pleased with the cooperation of Freightlink Solutions Ltd and Mr. Yanislav Ivanov. I booked a ferry ticket quickly and easily. Big thanks.
We needed to change to date of our crossing. Customer services were very helpful and arranged the change promptly without any fuss.
I am very satisfied with the team Freightlink, they always help in any time of the day. Aspecialy Mr Lukasz, he assisted and expained me everything during 5 days, thank you very much!
Very good staff
Verry good
Thanks to Yanislav Ivanov for the quick feedback. Very good service and easy reservation.
Very good helpful staff
Great experience very friendly agents
His name is Peter how called me back. Hi is very friendly and helpful. Thanks
Super good service. Quick and easy booking
Great service as always - Dafydd was very helpful.
The members of staff that handled my queries were very helpful.
The booking was very quick and exact.
Rate Freightlink Solutions Ltd N 1 Thank you
all was good 100%
Brillant customer service i got a girl called Ana nikitina on the phone and couldn't have been more helpful.
App very easy to use. Quick & efficient,even for an old man.like me
All things were easy
SUPER, SUPER OK 👍👍
Easy to talk To & helpful
Yanislav’s assistance was great. Extremely helpful
Great online freight services
Very happy with Yani's service as the sale manager Top bloke
VERY FREINDLY PLEASANT POLITE AND HELPFUL
I wasn't sure to use them but now I'm very happy to use a Freightlink. I used them twice up to now and both was without any issues. Customer service very helpful.
I run a fleet of vans that cross into Europe daily.. the Freightlink app is quick, easy, and efficient.. the customer service team are always on hand to deal with any queries.. I've used several different companies before Freightlink.. the rest don't even come close.
Fantastic customer service from Georgiana. she helped me out so much with my booking!
Very good service
fast and efficient
Easy Communication
Very nice
The usual fast, accurate work
I'm so happy with the service that was provided!
Fast work. Tancks
Very straight forward on line booking process.
Very good
The best Thx
Perfect service.
Phil C was very professional, friendly and extremley helpful. Great service. Thank you
Jednoznačně profesionalni a proklientsky pristup. Jsme velmi spokojeni.
Buchung ist super leicht undschnell gemacht. Würde mich als Stammkunde über ein Bonusprogramm freuen ( Rabatt bei mehrmaligen Buchungen). Ansonsten bin ich mit Freightlik sehr zufrieden, vielen Dank,bis zum nächsten Mal.
Had a problem with the times of the booking, Patrick went above and beyond to make sure all was okay. First class.
Perfect Service!
Great experience used the platform first time and on my single trip twice, excellent performance! Northern Transport, Andreas
Friendly and helpfuld service with booking
Great service, Becky Demaine @ Freight Solutions & Zoe Parr @ Customs Link were very helpful. Highly recommended
good service and good price
very stressful, regarding re-entry into the uk with a border pass,really stressful,
Słabe call center
Excellent so friendly and helpful Marcin top bloke
The team at Freightlink are fantastic, always available and always happy to help IF there are any issues.
Great staff, really helpful.
Amazing help and very quick and getting back to my emails with any queries
Booked my first trip with another operator and had a disaster for my first trip to Ireland, I wish I'd known about Becky before I booked she made everything so simple for me and I couldn't have completed the work without her, absolutely top class service and wouldn't highly recommend 😁😁😁
It has been an amazing experience to book the first trip. The handling was good and the company took care of the customer to book right and they ask about other destination making sens for my wishes Please continue like you did before Thanks for your help
very very helpful and pleasant freightlink staff :-)
Easiest way to book a ferry! Hassle free!
The best team!!!
Thank you so much Becky for a lovely friendly service, very helpful and will definitely use this firm going forward.
Easy and quick to make bookings online. Friendly customer service always helpful in changing bookings when required.
Excellent service, the staff are polite and cannit do enough to help you
Minden rendbe szokott lenni a foglalásokkal.
Excellent company and they couldn’t be more helpful throughout difficult situations and booking. Would throughly recommend this company over anyone else!!
Surprins plăcut !!!! Foarte ok!!!
Bit of a panic when the booking reference didn't come through 'shortly' but the guy who answered the phone chased it for me until he got an answer and rang me with it. Thank you for that. Also, you can't print off a record of payment. It invites you to print the booking but only prints the first page. It could do with being clearer that a VAT invoice isn't produced until after the journey is completed and may take a couple of days
..............
prompt help
being given the correct information for traveling
Good company
The easiest way I've found to book a ferry crossing and the people on the phone were very helpful as I never uses the company before
Very helpful
O echipa de profesioniști,o placere de a vorbi cu ei,bravo voua! Recomand 100%
Friendly, responsive service and always a pleasure to book and travel with. Never once had a problem on one of their tickets.
Very promt services ( good service customer ).
Very good tks
Excellent service
Another day using Freightlink.. another day of excellent service.. Monika stepped up.. went well beyond any level of customer service I've experienced from other companies.. a really great company.. 5 star recommendation
Excellent, quick and friendly customer service!
I'd been struggling getting a decent customer focussed Freight ticket service.. I registered for an account with Freightlink.. I was called within hours by a extremely polite, helpful and professional Rebecca who dealt with all of my questions.. called me back when she said she would.. Rebecca made the whole process effortless.. I secured very satisfactory ticket rates for my fleet.. and made the first of I'm sure many bookings this evening. From what I've seen so far.. an excellent customer driven service..
Foarte multumit
I use Freightlink for all my bookings. The website is very easy to book. If you get an account all the info is on there.
Jakbym nie był zadowolony to bym do Was nie dzwonil ....😁
Helpful staff
Good communication..thanks
Rebecca Demaine!! What a life safer great from start to finish!! Any business going to Ireland
Maria Angela Oțel Was fantastic on the phone take my booing So cool calm and professional in the way she handled the booking
Super cool trip
Maria was polite and knowledgeable and very helpful.
I answer very quickly to any question / ambiguity
Great Service by Yanislav. Kind Regards
I had made a booking holyhead ..dublin but job cancelled and freightlink cancelled with full refund thanks. Dave wheelock
Very helpful
Foarte Buna!
Rugalmas, segítőkész
Great support team, mr. Yanislav helps us alot. We are very pleased to work with your company!
Tortul a decurs foarte bine, doamna Maria și-a dat tot aportul, că un bun profesionist pt. a găsi soluția cea mai bună. Acum așteptăm să vedem până la efectuarea și treceri .O zi bună.
I had a query today about travel from Ireland to the UK with a van. The van will be empty but I wasn't sure of the protocols with paperwork for customs and port entry. Sadie and her colleagues at Customer Services sorted all my issues for me. Excellent service. Thank You.
I have been a customer with Freightlink a few years I have found them top of the list for ferry bookings and there staff are polite and most helpful and would recommend them
Absolutely perfect, first time I used Freightlink they were brilliant, I missed my slot with Eurotunnel, staff at Eurotunnel couldn't help, quick call to Frieghtlink and I was rescheduled almost immediately, not bad going at 5am in the morning, Recently opened an account, used the app to book a ticket at very short notice, again worked out perfectly.
Professional emploiees
Very easy
Excellent customer service with up to date information sent on a regular basis. Thank you fir all your support.
Good service and fast responses, Becky was very friendly and helpful!
Excellent service. Monica was extremely helpful.
Very good services. Instant response
Schnell und unkompliziert
Hacer una reserva en eta compañía es muy practico y fácil .
Perfect job, as always! Thank you!
Obsługa w 100% profesjonalna. Jedyne zastrzeżenie co mogę mieć to nie do obsługi ale do dziwnej polityki firmy. Oczekiwanie na liście oczekujący i niepewność czy uda się dostać bilet jest straszne.
Great site and very well informed of booking etc if prices where a little lower I normally cross empty as I collect a artic for another company
Great service, all the guys at customer services were really helpful with my booking. Thank you.
5* No hassle...no problems...WOULDNT USE any one else.
Excellent Sean was brilliant
Brilliant customer service and good prices, I've never had a problem when booking a ferry.
Super easy to make and manage bookings and a fantastic team of support staff to assist with any queries. Great work team Freightlink!
aplicacion facil de utilizar
E' stata la mia prima prenotazione, e devo ringraziare in particolare "Mr. Shon" per professionalità e supporto. Grazie! Marida
Es ist immer wieder sehr gut, wie einfach der Buchungsvorgang vonstatten geht und die Buchung prompt bearbeitet wird.
I became an account holder with Freightlink a few months ago. Rebecca Demaine (Becky) is my Account Manager and her excellent phone manner and client service, had my new account up and running and my first crossing with Eurotunnel Freight booked at a competitive rate in minutes! She took the time to answer all my questions and it was a pleasure to speak to her. She has also made the effort to keep in touch and ensure that I receive the very highest standard of service. David and The team have helped me to secure my booking, sometimes under last minute pressure and have always pulled out all the stops to make sure I get my crossings in time. Thank you all for looking after me ) Regards and best Peter Ronald (AXELA Logistics LTD)
great service :)
Excellent customer service. Well done
As always, easy straight forward booking no hassle. Top company.
Great staff,good communication,Highly recommended 100%
Very professional. Call for information and answer straight away. Sorted all problems in minute. Perfect communication skills, very professional and friendly staff.
Super. Fără probleme, vom colabora și pe viitor. Va mulțumesc. Cosmin David de la firma David FRUIT SRL SACALAZ 683 TIMIȘ România CIF 27211883
Happy with custumer support
Great service to use, easy booking process and when I need to make changes to ferry times , the team have it sorted in minutes for me. We use this service on a regular basis to book crossings from Cairnryan and Portsmouth and always get what we need.
Die erste Buchung und die Einrichtung eines Kontos war ein bisschen schwierig, aber dank der geduldigen Mitarbeiterin bei Freigtlink hat alles gut geklappt. Das Personal bei Übergabe des Fahrzeugs war allerdings nicht so behilflich und leider auch nicht ganz so freundlich.
Sadie Ashton has been very helpful today in helping us make a booking and providing advice on new post-Brexit procedures. Very happy with her and Freightlink overall.
Rewelacja, miła pomocna obsługa na infolini, dużo połączeń promowych, dobre ceny, minimum formalnosci
Very easy and quick
I WANT THANK YOU FOR ALL YOUR HELP IN DEALING WITH MY SITUATION WHICH I FOUND VERY STRESSFUL AND WITH YOUR HELP YOU MADE MY DECISIONS IN TRAVELING VERY EASY AND LESS STRESSFUL . THE STAFF WERE SO HELFUL AND SO PROFFESSIONAL IN THERE ADVISE AND PROBLEM SOLVING , I RECOMMEND THEM TO ANY BODY WHO IS NOT UP TO SPEED WITH BREXIT OR TRAVEL REGULATIONS , THANKS GUYS
very good team!
Ok is verry good
Hi we ( D & G Couriers) have used Freight link (Beci and Phil) for quiet some time and have always been amazed by there quotations and the flexibility of there service we will continue to use you for future bookings. Great service Thankyou
Exselent. Fast, accurate and expeditious.
I have used Freightlink for all my transport bookings for the last few years a fantastic service. I can highly recommend them.
Very helpful with a difficult situation regarding private work Put myself in touch with the right people who could rectify any problems Very quick response and friendly Thanks again for your excellent help
Ottima disponibilita, rapidi e precisi.....un po costosi!
It's a great quick easy service to use.
Excellent service from start to finish 👏
Becky Demaine did an amazing job bringing back our boss who was stuck in Norway. She ensured the whole process was smooth and followed up with multiple calls. Very happy with our Freightlink experience
Is ok, first I'm dont ricev the invoice, but im contact the ,assistant centre, and is sending to me all invoice,Thank you. I'm hoping, I'm ricev automatically the invoice, in the future. Very professional team and disponibile, to fix the problems. I'm glad by that. Thank you.
Excellent customer service, helpful and informative
Just like to compliment the customer service that work for Freightlink and particularly Becky who was so committed to helping me , Its a credit to the company to have this calibre of staff employed . Becky was so pleasant to communicate with and went out of her way to follow up on my inquiry . Thank you from Ireland
good team
Convenient and fast booking. The company's employees are always polite and ready to help!
Doceniam bardzo zaangażowanie.
hi I would just like to thank Ana for been helpfull and passing me on the Becky who made suck a effort to help me out. its great to chat to staff that are still keen to help and be cheerful I know its a haed time for everyone but Becky was fantastic and both are a asset to you many thanks Steve Saddle Skedaddle great job
Excellent service thanks use
Thanks for everything use done really we're so helpful highly recommend use
Thanks Rebecca for everything you done for me really appreciate your help couldn't done it with out you 😊😊😊😊👍
Excellent friendly and helpfull service for many years now, thank you.
Thank you for all your help and assistance through out the years! I recommend Freightlink Solution anytime, specially Péter Klacsmányi who always find solutions to our problems! Thank you! SkinnyTrans Team
It's a best fright
Mindennel tökéletesen elégedett vagyok, a munkatársuk rendkívül segítőkész volt!
Excellent support and guidance from the staff. Ensured that the booking and passing through customs was effortless.
Thank you so much for helping out with all the questions in regards to the challenges of transporting goods between the EU and UK. Absolutely happy that we found freightlink to do all our bookings with.
Exceptional team who always try their best for the customer
Sunt foarte încântat de serviciul si promtitudinea angajatilor dumneavoastră!
Very friendly and polite sort any problem the customer got thanks
Np problem booking. Got it booked and confirmed. All is good.
Последние статьи
17 декабря 2021
15 сентября 2021
15 сентября 2021
26 августа 2021
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Freight Link Solutions Ltd © 2022
Quarry Bank, Chorley Road, Walton le Dale, Preston, PR5 4JN, Великобритания. Tel: +44 844 847 9000 Registered in England: Company number 04838153. Freightlink® is a registered trademark.
Quarry Bank, Chorley Road, Walton le Dale, Preston, PR5 4JN, Великобритания. Tel: +44 844 847 9000 Registered in England: Company number 04838153. Freightlink® is a registered trademark.
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